FAQ

Please feel free to browse our FAQ including purchases and returns. Please contact us for any other questions you may have. We are here to help.

When Will I Receive my Silver Lilac Shipment?

We ship our items within one business day of payment. We ship via Canada Post Expedited Parcel – 2 to 3 Business Days.

Does Silver Lilac have local pickup?

Yes, if you would like to make a local purchase, please contact us at the store via email to make an appointment with us to purchase and pickup. Please let us know ahead of time if you have an item in mind as most of our items are one of a kind and they sell out quickly.

Does Silver Lilac ship internationally?

At this time we only ship within Canada.

How much does shipping cost?

Our flat rate for shipping is $12.00

Purchases and Returns

All purchases are made in Canadian currency. As per industry standards, all sales are final. No refunds, exchanges are accepted only within 7 days of purchase with a valid receipt.